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FAQs

What is your return policy?
We want you to love your purchase! If you don't, send it back!

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. All swimsuits, hats, and socks are final sale.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. Contact Sandpiper Clothing & Lifestyle for returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If your item has not been received in 45 days, we will issue a refund for that item. 

How long will it take my item to arrive?

Most orders arrive within 12-20 days. You should receive all of your items within 30 days. Please contact us for questions or concerns regarding the timing of your delivery. Keep in mind that there may be a variation in shipping times due to factors outside of our control. We cannot guarantee delivery by a specific date. 

If your item has not been received in 45 days, we will issue a refund for that item. 

You can get up to date tracking information on your order here: https://sandpiperclothing.co/apps/trackorder

Where are your products from?

Our current suppliers are located in Asia.

My order had multiple items but they have not all arrived yet?

We want you to receive your items as quickly as possible and ship in small groups as they are first available. Some items may take a little longer and we don't want your whole order to get held up. YOUR ITEMS WILL LIKELY BE SHIPPED SEPARATELY. 

Is my information safe with you?

YES. We value your trust and will never sell your personal information to a third party. We also keep the highest standards for processing and payment. Your credit card information and personal details are encrypted during payment and only used for your transaction, never saved. 

Have more questions?

Contact us at sandpiperclothingco@gmail.com. WE LOVE HEARING FROM YOU.

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